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du lundi au vendredi (sauf jours fériés) de 8h30 à 20 heures et le samedi de 10 à 18h
Our terms and conditions
VAT
All rates are understood to be exclusive of VAT and are subject to the VOObusiness general terms and conditions. They are only available to professionals with a company number and the liberal professions.
Callouts
Troubleshooting in 4 hours is possible if the call is made before 4pm on a working day and before 1pm on Saturday.
Our deal conditions
Conditions of the Smartphone Promotion
The offer for the three smartphones is valid while stocks last. It cannot be combined with other promotions and is reserved for new customers who take out a new 6-month VOO PRO Trio or Quatro package with mobile and request mobile number portability. The offer is not valid for customers who have subscribed to VOO Internet in the 12 months before taking out the new subscription. There is a 24-month commitment period linked to the smartphone and, if the subscription is terminated before the end of this 24-month period or if the Customer does not activate the services, VOO may claim compensation from the Customer corresponding to the residual value of the smartphone on the day the contract is terminated. This is calculated monthly, on a linear basis, over the commitment period, as shown in the smartphone reimbursement table attached to the contract. The smartphone will be available at VOO shops or delivered to the customer personally at the Belgian address given, subject to payment of the invoice for the smartphone and installation of the landline services contracted.
MOBILE PRO 20 GB
€11 NOT INC. VAT OFF FOR THREE MONTHS
Deal valid for any new Mobile Pro subscription or any additional mobile added as part of a package taken out between 16 November 2021 and 24 January 2022 inclusive. For existing VOObusiness customers, this deal is valid only when adding a mobile service to their subscription pack. Prices and specifications at 01/11/2021.
Deal valid for any new Mobile Pro subscription or any additional mobile added as part of a package taken out between 16 November 2021 and 24 January 2022 inclusive. For existing VOObusiness customers, this deal is valid only when adding a mobile service to their subscription pack. Prices and specifications at 01/11/2021.
SOLO PRO NET
NO ACTIVATION FEE (WORTH €41.32 EXCL. VAT) OR INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €25 NOT INC. VAT OFF FOR SIX MONTHS, AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (WORTH €81.82 NOT INC. VAT)
Deal valid for all new 6-month Solo Pro Net subscriptions taken out between 16 November 2021 and 24 January 2022, inclusive. For existing VOObusiness customers, this deal is only valid when adding an additional landline service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. Prices and specifications at 01/11/2021.
Deal valid for all new 6-month Solo Pro Net subscriptions taken out between 16 November 2021 and 24 January 2022, inclusive. For existing VOObusiness customers, this deal is only valid when adding an additional landline service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. Prices and specifications at 01/11/2021.
DUO PRO (NET+TV)
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT) OR INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €32.50 NOT INC. VAT OFF FOR SIX MONTHS, AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (WORTH €81.82 NOT INC. VAT)
Deal valid for all new 6-month Duo Pro (Net + TV) or a Duo Pro (Net + Mobile) subscriptions taken out between 16 November 2021 and 24 January 2022, inclusive. For existing VOObusiness customers, this deal is only valid when adding an additional landline service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. To receive a PLC, existing VOObusiness customers must add an additional internet service to their subscription package Prices and specifications at 01/11/2021.
Deal valid for all new 6-month Duo Pro (Net + TV) or a Duo Pro (Net + Mobile) subscriptions taken out between 16 November 2021 and 24 January 2022, inclusive. For existing VOObusiness customers, this deal is only valid when adding an additional landline service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. To receive a PLC, existing VOObusiness customers must add an additional internet service to their subscription package Prices and specifications at 01/11/2021.
DUO PRO (NET + TEL)
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT) OR INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €30 NOT INC. VAT OFF FOR SIX MONTHS, AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€81.82 NOT INC. VAT)
Deal valid for all new 6-month Duo Pro (Net + Tel) or a Duo Pro (Net + Mobile) subscriptions taken out between 16 November 2021 and 24 January 2022, inclusive. For existing VOObusiness customers, this deal is only valid when adding an additional landline service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. To receive a PLC, existing VOObusiness customers must add an additional internet service to their subscription package Prices and specifications at 01/11/2021.
Deal valid for all new 6-month Duo Pro (Net + Tel) or a Duo Pro (Net + Mobile) subscriptions taken out between 16 November 2021 and 24 January 2022, inclusive. For existing VOObusiness customers, this deal is only valid when adding an additional landline service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. To receive a PLC, existing VOObusiness customers must add an additional internet service to their subscription package Prices and specifications at 01/11/2021.
DUO PRO (NET+MOB)
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT) OR INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €30 NOT INC. VAT OFF FOR SIX MONTHS, AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€81.82 NOT INC. VAT)
Deal valid for all new 6-month Duo Pro (Net + Tel) or a Duo Pro (Net + Mobile) subscriptions taken out between 16 November 2021 and 24 January 2022, inclusive. For existing VOObusiness customers, this deal is only valid when adding an additional landline service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. To receive a PLC, existing VOObusiness customers must add an additional internet service to their subscription package Prices and specifications at 01/11/2021.
Deal valid for all new 6-month Duo Pro (Net + Tel) or a Duo Pro (Net + Mobile) subscriptions taken out between 16 November 2021 and 24 January 2022, inclusive. For existing VOObusiness customers, this deal is only valid when adding an additional landline service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. To receive a PLC, existing VOObusiness customers must add an additional internet service to their subscription package Prices and specifications at 01/11/2021.
QUATRO PRO
Financial deal:
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT) OR INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €42.50 NOT INC. VAT OFF FOR SIX MONTHS, AS WELL AS A WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€81.82 NOT INC. VAT)
Or
Device Deal:
A FREE PHILIPS 4K LED SMART TV (€649 INC. VAT) OR A XIAOMI MI 11 T PRO SMARTPHONE (€699 INC. VAT) AND A WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€99 INC. VAT)
Deal valid while stocks last for all new 6-month Quatro Pro (Net + Mobile + Tel + TV) subscriptions taken out between 16 November 2021 and 24 January 2022 inclusive, with a 24-month commitment period linked to the device. For existing VOObusiness customers, the financial deal is valid only when adding an additional landline service to their subscription package, while the device deal is valid only when adding an additional internet service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. Existing VOObusiness customers who choose the financial package must add an additional internet service to their subscription package in order to receive the Wifi Booster Kit. The activation fee (€41.32 not inc. VAT) and installation fee (€49.59 not inc. VAT) are payable for customers who opt for the device deal. Financial deal not valid for customers who have cancelled their subscription to a VOObusiness landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. The Device deal is not valid for customers who have cancelled their VOObusinesss internet subscription in the 12 months preceding the subscription to the new contract or for any third party residing at the same address as such a customer. Devices will be delivered directly to the customer's address in Belgium, subject to prior payment of the fee invoice within 30 days of the date of receipt. VOObusiness reserves the right to cancel all special offers where these conditions are not met or if no payment has been made within this period. Prices and specifications at 01/11/2021.
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT) OR INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €42.50 NOT INC. VAT OFF FOR SIX MONTHS, AS WELL AS A WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€81.82 NOT INC. VAT)
Or
Device Deal:
A FREE PHILIPS 4K LED SMART TV (€649 INC. VAT) OR A XIAOMI MI 11 T PRO SMARTPHONE (€699 INC. VAT) AND A WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€99 INC. VAT)
Deal valid while stocks last for all new 6-month Quatro Pro (Net + Mobile + Tel + TV) subscriptions taken out between 16 November 2021 and 24 January 2022 inclusive, with a 24-month commitment period linked to the device. For existing VOObusiness customers, the financial deal is valid only when adding an additional landline service to their subscription package, while the device deal is valid only when adding an additional internet service to their subscription package. Deal not valid for customers who have cancelled their subscription to a VOO landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. Existing VOObusiness customers who choose the financial package must add an additional internet service to their subscription package in order to receive the Wifi Booster Kit. The activation fee (€41.32 not inc. VAT) and installation fee (€49.59 not inc. VAT) are payable for customers who opt for the device deal. Financial deal not valid for customers who have cancelled their subscription to a VOObusiness landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. The Device deal is not valid for customers who have cancelled their VOObusinesss internet subscription in the 12 months preceding the subscription to the new contract or for any third party residing at the same address as such a customer. Devices will be delivered directly to the customer's address in Belgium, subject to prior payment of the fee invoice within 30 days of the date of receipt. VOObusiness reserves the right to cancel all special offers where these conditions are not met or if no payment has been made within this period. Prices and specifications at 01/11/2021.
TRIO PRO (NET+TEL+TV)
Financial deal:
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT), NO INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €37.50 OFF FOR SIX MONTHS AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT (WORTH €81.82 NOT INC. VAT)
OR
Device Deal:
A PHILIPS 4K LED SMART TV (WORTH €649 INC. VAT) OR A XIAOMI MI 11 T PRO SMARTPHONE (WORTH €699 INC. VAT) AND A WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (WORTH €99 INC. VAT)
Deal valid while stocks last for any new six-month Trio Pro (Net + Mobile + TV) or Trio Pro (Net + TV + Tel) subscription taken out between 16 November 2021 and 24 January 2022 inclusive, with a 24-month commitment linked to the device. For existing VOObusiness customers, the financial deal is valid only when adding an additional landline service to their subscription package, while the device deal is valid only when adding an additional internet service to their subscription package. Existing VOObusiness customers who choose the financial package must add an additional internet service to their subscription package in order to receive the Wifi Booster Kit. The activation fee (€41.32 not inc. VAT) and installation fee (€49.59 not inc. VAT) are payable for customers who opt for the device deal. Financial deal not valid for customers who have cancelled their subscription to a VOObusiness landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. The Device deal is not valid for customers who have cancelled their VOObusinesss internet subscription in the 12 months preceding the subscription to the new contract or for any third party residing at the same address as such a customer. Devices will be delivered directly to the customer's address in Belgium, subject to prior payment of the fee invoice within 30 days of the date of receipt. VOObusiness reserves the right to cancel all special offers where these conditions are not met or if no payment has been made within this period. Prices and specifications at 01/11/2021.
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT), NO INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €37.50 OFF FOR SIX MONTHS AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT (WORTH €81.82 NOT INC. VAT)
OR
Device Deal:
A PHILIPS 4K LED SMART TV (WORTH €649 INC. VAT) OR A XIAOMI MI 11 T PRO SMARTPHONE (WORTH €699 INC. VAT) AND A WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (WORTH €99 INC. VAT)
Deal valid while stocks last for any new six-month Trio Pro (Net + Mobile + TV) or Trio Pro (Net + TV + Tel) subscription taken out between 16 November 2021 and 24 January 2022 inclusive, with a 24-month commitment linked to the device. For existing VOObusiness customers, the financial deal is valid only when adding an additional landline service to their subscription package, while the device deal is valid only when adding an additional internet service to their subscription package. Existing VOObusiness customers who choose the financial package must add an additional internet service to their subscription package in order to receive the Wifi Booster Kit. The activation fee (€41.32 not inc. VAT) and installation fee (€49.59 not inc. VAT) are payable for customers who opt for the device deal. Financial deal not valid for customers who have cancelled their subscription to a VOObusiness landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. The Device deal is not valid for customers who have cancelled their VOObusinesss internet subscription in the 12 months preceding the subscription to the new contract or for any third party residing at the same address as such a customer. Devices will be delivered directly to the customer's address in Belgium, subject to prior payment of the fee invoice within 30 days of the date of receipt. VOObusiness reserves the right to cancel all special offers where these conditions are not met or if no payment has been made within this period. Prices and specifications at 01/11/2021.
TRIO PRO (NET+MOB+TEL)
Financial deal:
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT) OR INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €35 NOT INC. VAT OFF FOR SIX MONTHS, AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€81.82 not inc. VAT).
Or
Device Deal:
A PHILIPS 4K LED SMART TV (€649 INC. VAT) OR A XIAOMI MI 11 T PRO SMARTPHONE (€699 INC. VAT) AND A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€99 INC. VAT)
Deal valid while stocks last for all new 6-month Trio Pro subscriptions (Net + Mobile + Tel) taken out between 16 November 2021 and 24 January 2022 inclusive, with a 24-month commitment period linked to the device. For existing VOObusiness customers, the financial deal is valid only when adding an additional landline service to their subscription package, while the device deal is valid only when adding an additional internet service to their subscription package. Existing VOObusiness customers who choose the financial package must add an additional internet service to their subscription package in order to receive the Wifi Booster Kit. The activation fee (€41.32 not inc. VAT) and installation fee (€49.59 not inc. VAT) are payable for customers who opt for the device deal. Financial deal not valid for customers who have cancelled their subscription to a VOObusiness landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. The Device deal is not valid for customers who have cancelled their VOObusinesss internet subscription in the 12 months preceding the subscription to the new contract or for any third party residing at the same address as such a customer. Devices will be delivered directly to the customer's address in Belgium, subject to prior payment of the fee invoice within 30 days of the date of receipt. VOObusiness reserves the right to cancel all special offers where these conditions are not met or if no payment has been made within this period. Prices and specifications at 01/11/2021.
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT) OR INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €35 NOT INC. VAT OFF FOR SIX MONTHS, AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€81.82 not inc. VAT).
Or
Device Deal:
A PHILIPS 4K LED SMART TV (€649 INC. VAT) OR A XIAOMI MI 11 T PRO SMARTPHONE (€699 INC. VAT) AND A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (€99 INC. VAT)
Deal valid while stocks last for all new 6-month Trio Pro subscriptions (Net + Mobile + Tel) taken out between 16 November 2021 and 24 January 2022 inclusive, with a 24-month commitment period linked to the device. For existing VOObusiness customers, the financial deal is valid only when adding an additional landline service to their subscription package, while the device deal is valid only when adding an additional internet service to their subscription package. Existing VOObusiness customers who choose the financial package must add an additional internet service to their subscription package in order to receive the Wifi Booster Kit. The activation fee (€41.32 not inc. VAT) and installation fee (€49.59 not inc. VAT) are payable for customers who opt for the device deal. Financial deal not valid for customers who have cancelled their subscription to a VOObusiness landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. The Device deal is not valid for customers who have cancelled their VOObusinesss internet subscription in the 12 months preceding the subscription to the new contract or for any third party residing at the same address as such a customer. Devices will be delivered directly to the customer's address in Belgium, subject to prior payment of the fee invoice within 30 days of the date of receipt. VOObusiness reserves the right to cancel all special offers where these conditions are not met or if no payment has been made within this period. Prices and specifications at 01/11/2021.
TRIO PRO (NET+MOB+TV)
Financial deal:
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT), NO INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €37.50 OFF FOR SIX MONTHS AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT (WORTH €81.82 NOT INC. VAT)
OR
Device Deal:
A PHILIPS 4K LED SMART TV (WORTH €649 INC. VAT) OR A XIAOMI MI 11 T PRO SMARTPHONE (WORTH €699 INC. VAT) AND A WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (WORTH €99 INC. VAT)
Deal valid while stocks last for any new six-month Trio Pro (Net + Mobile + TV) or Trio Pro (Net + TV + Tel) subscription taken out between 16 November 2021 and 24 January 2022 inclusive, with a 24-month commitment linked to the device. For existing VOObusiness customers, the financial deal is valid only when adding an additional landline service to their subscription package, while the device deal is valid only when adding an additional internet service to their subscription package. Existing VOObusiness customers who choose the financial package must add an additional internet service to their subscription package in order to receive the Wifi Booster Kit. The activation fee (€41.32 not inc. VAT) and installation fee (€49.59 not inc. VAT) are payable for customers who opt for the device deal. Financial deal not valid for customers who have cancelled their subscription to a VOObusiness landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. The Device deal is not valid for customers who have cancelled their VOObusinesss internet subscription in the 12 months preceding the subscription to the new contract or for any third party residing at the same address as such a customer. Devices will be delivered directly to the customer's address in Belgium, subject to prior payment of the fee invoice within 30 days of the date of receipt. VOObusiness reserves the right to cancel all special offers where these conditions are not met or if no payment has been made within this period. Prices and specifications at 01/11/2021.
NO ACTIVATION FEE (WORTH €41.32 NOT INC. VAT), NO INSTALLATION FEE (WORTH €49.59 NOT INC. VAT) AND €37.50 OFF FOR SIX MONTHS AS WELL AS A FREE WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT (WORTH €81.82 NOT INC. VAT)
OR
Device Deal:
A PHILIPS 4K LED SMART TV (WORTH €649 INC. VAT) OR A XIAOMI MI 11 T PRO SMARTPHONE (WORTH €699 INC. VAT) AND A WIFI BOOSTER KIT (PLC 1200 + WIFI AC STARTER KIT) (WORTH €99 INC. VAT)
Deal valid while stocks last for any new six-month Trio Pro (Net + Mobile + TV) or Trio Pro (Net + TV + Tel) subscription taken out between 16 November 2021 and 24 January 2022 inclusive, with a 24-month commitment linked to the device. For existing VOObusiness customers, the financial deal is valid only when adding an additional landline service to their subscription package, while the device deal is valid only when adding an additional internet service to their subscription package. Existing VOObusiness customers who choose the financial package must add an additional internet service to their subscription package in order to receive the Wifi Booster Kit. The activation fee (€41.32 not inc. VAT) and installation fee (€49.59 not inc. VAT) are payable for customers who opt for the device deal. Financial deal not valid for customers who have cancelled their subscription to a VOObusiness landline service in the 12 months before taking out the new subscription or for any third party domiciled at the same address as such a customer. The Device deal is not valid for customers who have cancelled their VOObusinesss internet subscription in the 12 months preceding the subscription to the new contract or for any third party residing at the same address as such a customer. Devices will be delivered directly to the customer's address in Belgium, subject to prior payment of the fee invoice within 30 days of the date of receipt. VOObusiness reserves the right to cancel all special offers where these conditions are not met or if no payment has been made within this period. Prices and specifications at 01/11/2021.
