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Our terms and conditions
VAT

All rates are understood to be exclusive of VAT and are subject to the VOObusiness general terms and conditions. They are only available to professionals with a company number and the liberal professions.

NET
Download and upload speed

The download and upload speeds depend on your computer installation, your internal cabling and the presence of a router. Announced speeds are speeds accessible via a cable connection. The speeds may be lower when using a Wi-Fi connection.

Results of the Nperf analysis

Results based on the analysis carried out by Nperf’s Speedtest Intelligence for the period from 1 January to 31 December 2021.

TV
TV Light

The TV LIGHT offer is available to customers who have a fixed Internet subscription with VOObusiness (alone or in a pack).
The content of this offer can be accessed anywhere in the European Union:
– via the VOO TV+ application (available on the Apple App Store or the Play Store)
– via https://tvplus.voo.be/
The TV LIGHT offer and its content are exclusively intended for use in the private and family sphere. The subscriber assumes full responsibility for the choice and confidentiality of his/her password. The subscriber undertakes not to divulge his/her password and codes to any third party other than persons residing at the same address. Under no circumstances may the service be used for copying or recording on any medium whatsoever or for retransmission or public broadcasting of the programmes. Without prejudice to VOO’s right to terminate the contract of the subscriber who contravenes this provision, the latter shall be liable to civil and criminal proceedings.
Each subscription to the TV LIGHT service allows access to the service via 5 separate devices and is limited to 5 simultaneous sessions, with the exception of the RTBF and Be tv channels, which are limited to 2 simultaneous sessions. You can find more information on the rules for connecting new devices and the list of operating systems compatible with the VOO TV+ application here.

Discovery offer : one month free

Discovery offer: one month’s free subscription to one of the following VOO TV Extras: BeTV (€25), Voo Sport World (€17) or family combo (Be TV, Family Fun and Discover More: €40)
Offer valid for all new subscriptions to Be tv, Voo Sport World, Family combo (Family Fun, Discover More, Voo Sport, Voo Sport World). Customers who have already subscribed to one of these products during the previous 12 months cannot benefit from the Discovery Package for this product. It is not possible to benefit from the Discovery Package when subscribing to an Extra TV via the Evasion Box.

VOOsport World

VOOsport World is an Option, which must be combined with VOO’s interactive digital TV service (VOOcorder or .evasion box). We remind you that our general terms and conditions specify that the content broadcast is for private use only. If you would like to broadcast Eleven’s sports broadcasts in your establishment, visit the Eleven website and find out which offer suits your needs.

Family Fun

Family Fun is an Option, which must be combined with VOO’s interactive digital TV service (VOOcorder or .évasion box). Offer not compatible with Be bouquets, Be Options, Panorama and Ciné Pass.

VOOsport

VOOsport is an Option, which must be combined with VOO’s interactive digital TV service (VOOcorder or .évasion box). We remind you that our general terms and conditions specify that the content broadcast is for private use only. If you would like to broadcast Eleven’s sports broadcasts in your establishment, visit the Eleven website and find out which offer suits your needs.

Discover More

Discover More is a supplementary service, which must be combined with VOO’s interactive digital TV service (VOOcorder or .évasion box). Offer not compatible with Be bouquets, Be Options, Panorama and Ciné Pass.

Be tv

Be tv is an Option, which must be combined with VOO’s interactive digital TV service (VOOcorder or .évasion box).<br>

Be on demand: service available on the VOO networks with a compatible set-top box. The programme can be ordered three times and viewed only within 48 hours of each order. Films, series and weekly broadcasts are available for 30 days after they are broadcast. Daily programmes are available for one week after their first broadcast.”

Conditions promotion
30-day trial

The “30-day trial” offer is only valid for new customers who have taken out a VOObusiness SOLO NET PRO, DUO PRO, TRIO PRO or QUATRO PRO subscription between 29 March and 31 of January 2023 inclusive. To take up the offer, the customer must contact 0800.43.303 and then send an email to the address [email protected] within thirty days of the installation date. Subscription fees and any reminder fees associated with the subscription will be credited or refunded to the customer if they have already been paid.

No termination fee will be charged. The costs related to the infrastructure, the first connection, the installation, the possible consumptions and overconsumptions as well as the reimbursement plans related to Data Options or Smartphones and Devices promotions are due and will not be refunded if they have already been paid.

The free CPL Wifi Booster does not have to be returned, unlike the Modem and the Evasion Box.

Become a
VOObusiness customer
0800.43.333