All rates are understood to be exclusive of VAT and are subject to the VOObusiness general terms and conditions. They are only available to professionals with a company number and the liberal professions.
Calls, SMS and MMS to special numbers are not included in your package and are charged at the rates indicated on the mobile page. More info here.
All VOO’s “unlimited” offers are exclusively reserved for normal professional use. Any usage that exceeds a total of 6,000 call minutes or text messages per month (1 call minute = 1 text message) is considered abnormal. In the event of abnormal usage, VOO will charge the customer an additional cost of €0.17 per additional SMS or call minute.
In Belgium, the call minutes, SMS and mobile internet volume included in the offer are valid to all Belgian mobile and fixed networks. In the European Economic Area, the call minutes, text messages and mobile internet volume included in the offer are valid to all Belgian mobile and fixed networks and to those in the European Economic Area, with the exception of special numbers, premium rate numbers (voting, 0900, etc.) and services provided by third parties. VOO’s offers are exclusively reserved for normal use. This normal usage allows the customer to make intensive use of the services offered by VOO. Usage that exceeds a total of 6,000 call minutes and 6,000 text messages per month (1 call minute = 1 text message) is considered abnormal. In the event of abnormal usage, VOO will charge the customer an additional cost of €0.19 VAT per additional call minute and €0.057 VAT per additional SMS. Calls are counted by the second from the 31st second. Once you have reached the data volume included in your offer, you will continue to surf for free at reduced speed (512 Kbps). The minutes of calls, text messages and internet volume cannot be carried over to the next month. As VOO only receives consumption reports after the fact for calls made while roaming and under the coverage of an operator that is not integrated into the Camel telecom protocol, it cannot technically alert the Customer in real time that he has exceeded his package.
The Towards Europe Option allows you to make 60 minutes of calls and send 60 text messages from Belgium to Europe. If you exceed these limits, the standard rate (https://business.voo.be/en/mobile/international-rates) applies. One Towards Europe Option per SIM card. The call minutes and text messages included in the Towards Europe Option are not valid towards satellite networks or special numbers (voting, 0900, etc.). Any minutes and text messages not used up within a month cannot be carried forward to the next month. Calls to a European country are billed per second from the 31st second. The first 30 seconds of each call are automatically counted.
Countries covered by the Towards Europe Option
Andorra, Austria, Azores/Madeira, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar (UK), Greece, Guernsey (UK), Hungary, Iceland, Ireland, Isle of Man (United Kingdom), Italy (*), Jersey (United Kingdom), Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands (**), Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican/San Marino
(*) With the exception of postal codes 310, 313, 350, 319: will be considered as a rate destination in the international zone 3
(**) With the exception of the postcodes 6320, 6321, 6322, 6351, 6560, 6561, 6587, 6588, 6589, 6590, 6591, 6592, 6593, 6800, 6801, 6866, 688: 6593, 6800: will be considered as a rate destination of international zone 3″
Calls to 078 numbers are included in your plan or charged at the indicated rate when your plan has been exceeded.
A new regulation on “paid services via electronic communication networks” (090x and 070) applies from the 1st of April 2008, imposing maximum rates for special calls.
DATA option 1 GB of data for €4.96, 3 GB for €13.23 and 20 GB for €31.40 per month.
Data volume not used in one month cannot be carried forward to the next month.
The mobile internet volume included in the offer is valid in Belgium and Europe. In Europe, a daily limit of 200MB per day applies. If this limit is exceeded, an additional charge of €0.006 /MB will be applied.
Offer only available to VOO customers, valid while stocks last, for any new subscription to the Data Option with VOOmobile Smartphone Deal (€4.96, €13.23 or €31.40/month) with a 24-month commitment period linked to the smartphone. The Option is only accessible in conjunction with a VOOmobile subscription, twice per customer number. This offer is only available to customers up to date with their payments who have been subscribers to a VOO interactive service (internet, interactive television and/or landline) for at least 3 months and to analogue/digital VOO television or VOOmobile for at least 6 months. The smartphone can be picked up from the VOO stores or delivered directly to the customer at the address given in Belgium subject to the payment of the smartphone bill.
Data volume not used in one month cannot be carried forward to the next month. The mobile internet volume included in the offer is valid in Belgium and Europe.
In Europe a daily limit of 200 MB/day applies. If this limit is exceeded, a surcharge of €0.006/MB will be applied.