All rates are understood to be exclusive of VAT and are subject to the VOObusiness general terms and conditions. They are only available to professionals with a company number and the liberal professions.
Calls, SMS and MMS to special numbers are not included in your package and are charged at the rates indicated on the mobile page. More info here.
All VOO’s “unlimited” offers are exclusively reserved for normal professional use. Any usage that exceeds a total of 6,000 call minutes or text messages per month (1 call minute = 1 text message) is considered abnormal. In the event of abnormal usage, VOO will charge the customer an additional cost of €0.17 per additional SMS or call minute.
In Belgium, the call minutes, SMS and mobile internet volume included in the offer are valid to all Belgian mobile and fixed networks. In the European Economic Area, the call minutes, text messages and mobile internet volume included in the offer are valid to all Belgian mobile and fixed networks and to those in the European Economic Area, with the exception of special numbers, premium rate numbers (voting, 0900, etc.) and services provided by third parties. VOO’s offers are exclusively reserved for normal use. This normal usage allows the customer to make intensive use of the services offered by VOO. Usage that exceeds a total of 6,000 call minutes and 6,000 text messages per month (1 call minute = 1 text message) is considered abnormal. In the event of abnormal usage, VOO will charge the customer an additional cost of €0.19 VAT per additional call minute and €0.057 VAT per additional SMS. Calls are counted by the second from the 31st second. Once you have reached the data volume included in your offer, you will continue to surf for free at reduced speed (512 Kbps). The minutes of calls, text messages and internet volume cannot be carried over to the next month. As VOO only receives consumption reports after the fact for calls made while roaming and under the coverage of an operator that is not integrated into the Camel telecom protocol, it cannot technically alert the Customer in real time that he has exceeded his package.
The Towards Europe Option allows you to make 60 minutes of calls and send 60 text messages from Belgium to Europe. If you exceed these limits, the standard rate (https://business.voo.be/en/mobile/international-rates) applies. One Towards Europe Option per SIM card. The call minutes and text messages included in the Towards Europe Option are not valid towards satellite networks or special numbers (voting, 0900, etc.). Any minutes and text messages not used up within a month cannot be carried forward to the next month. Calls to a European country are billed per second from the 31st second. The first 30 seconds of each call are automatically counted.
Countries covered by the Towards Europe Option
Andorra, Austria, Azores/Madeira, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar (UK), Greece, Guernsey (UK), Hungary, Iceland, Ireland, Isle of Man (United Kingdom), Italy (*), Jersey (United Kingdom), Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands (**), Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican/San Marino
(*) With the exception of postal codes 310, 313, 350, 319: will be considered as a rate destination in the international zone 3
(**) With the exception of the postcodes 6320, 6321, 6322, 6351, 6560, 6561, 6587, 6588, 6589, 6590, 6591, 6592, 6593, 6800, 6801, 6866, 688: 6593, 6800: will be considered as a rate destination of international zone 3″
Calls to 078 numbers are included in your plan or charged at the indicated rate when your plan has been exceeded.
A new regulation on “paid services via electronic communication networks” (090x and 070) applies from the 1st of April 2008, imposing maximum rates for special calls.
DATA option 1 GB of data for €4.96, 3 GB for €13.23 and 20 GB for €31.40 per month.
Data volume not used in one month cannot be carried forward to the next month.
The mobile internet volume included in the offer is valid in Belgium and Europe. In Europe, a daily limit of 200MB per day applies. If this limit is exceeded, an additional charge of €0.006 /MB will be applied.
Offer only available to VOO customers, valid while stocks last, for any new subscription to the Data Option with VOOmobile Smartphone Deal (€4.96, €13.23 or €31.40/month) with a 24-month commitment period linked to the smartphone. The Option is only accessible in conjunction with a VOOmobile subscription, twice per customer number. This offer is only available to customers up to date with their payments who have been subscribers to a VOO interactive service (internet, interactive television and/or landline) for at least 3 months and to analogue/digital VOO television or VOOmobile for at least 6 months. The smartphone can be picked up from the VOO stores or delivered directly to the customer at the address given in Belgium subject to the payment of the smartphone bill.
Data volume not used in one month cannot be carried forward to the next month. The mobile internet volume included in the offer is valid in Belgium and Europe.
In Europe a daily limit of 200 MB/day applies. If this limit is exceeded, a surcharge of €0.006/MB will be applied.
The download and upload speeds depend on your computer installation, your internal cabling and the presence of a router. Announced speeds are speeds accessible via a cable connection. The speeds may be lower when using a Wi-Fi connection.
Results based on the analysis carried out by Nperf’s Speedtest Intelligence for the period from 1 January to 31 December 2021.
The “30-day trial” offer is only valid for new customers who have taken out a VOObusiness SOLO NET PRO, DUO PRO, TRIO PRO or QUATRO PRO subscription between 29 March and 31 of January 2023 inclusive. To take up the offer, the customer must contact 0800.43.303 and then send an email to the address [email protected] within thirty days of the installation date. Subscription fees and any reminder fees associated with the subscription will be credited or refunded to the customer if they have already been paid.
No termination fee will be charged. The costs related to the infrastructure, the first connection, the installation, the possible consumptions and overconsumptions as well as the reimbursement plans related to Data Options or Smartphones and Devices promotions are due and will not be refunded if they have already been paid.
The free CPL Wifi Booster does not have to be returned, unlike the Modem and the Evasion Box.